Skip Bins Terms and Conditions
Our Commitment to you
4 Waste Removals PTY LTD will provide a full refund of fees paid in respect of:
- Any ordered services not provided through the fault of 4 Waste removals.
- Any service provided not being substantially the same as the service ordered in the purchase order, provided you notify 4 Waste Removals of the refund request within 3 working days of completion of the job. Subject to full enquiry of circumstances by 4 Waste Removals.
- A change of mind by the person or persons who ordered the service if a refund is requested at least 48 hours prior to delivery. Costs of the refunds incurred by 4 Waste Removals will be deducted from total refund.
- The event an order is cancelled by 4 Waste Removals for any reason.
Service policy
At 4 Waste Removals, we are committed to your privacy and keeping your trust.
4 Waste Removals will not use your private information for commercial gain. We do not knowingly provide any information to third parties unless advised by you to do so. We may share your information within our group of companies to provide you with better solutions that will be to your benefit.
The information you provide 4 Waste Removals is used primarily for our records and accounts keeping.
We may ask for other impersonal information such as (a) how did you hear about us? (b) would you like to be advised of special offers? (c) have you used us or any other waste company prior? This information is solely for the purpose of analysis and statistics.
In order to reflect that our business is constantly growing, we reserve the right to change or amend this policy at any time.
Delivery Policy
4 Waste Removals will endeavour to deliver the selected product on the agreed delivery date. We will, whenever possible, contact you if your service will be delayed for any reason.
Delivery and collection times may vary from 6 am to 6 pm. To obtain delivery and collection times, please get in touch with the office on the morning of your expected service. Late delivery or collection does not entitle you to cancel any order or part order.
If a bin/bag is to be placed on a premise, we will take all due care on delivery and collection but take no responsibility for any damage that may incur.
Please Note: 7-day hire of the skip bin entitles the customer to have the bin for 6 FULL DAYS. The bin will be collected on the 7th day. If a bin is delivered late in the afternoon, the collection then may occur early on the 7th day. For example, if a bin is delivered at 2:30 pm Tuesday and then collected at 7:00 am the following Tuesday, this is still considered a 7-day hire.
Customers will be billed $28 per day if a longer hire period is required.
Weight Allowance
4 Waste Removals’ skip bins carry a weight limit. Exceeding this limit will incur an $80 fee per additional 100kg.
| Skip Bin Size | Weight Allowance | Skip Bin Size | Weight Allowance |
|---|---|---|---|
| 2m3 | 300kg | 11m3 | 1650kg |
| 3m3 | 450kg | 12m3 | 1700kg |
| 4m3 | 600kg | 15m3 | 2250kg |
| 5m3 | 750kg | 16m3 | 2495kg |
| 6m3 | 900kg | 17m3 | 2740kg |
| 7m3 | 1125kg | 18m3 | 2985kg |
| 8m3 | 1200kg | 19m3 | 2995kg |
| 9m3 | 1350kg | 20m3 | 3240kg |
| 10m3 | 1450kg |
Prohibited Waste and Service Cancellation Fee
If, upon delivering a skip bin, we find that you intend to ignore these Terms & Conditions and load prohibited waste types into our skip bins, we hereby reserve the right to terminate the service agreement immediately. Upon such termination, we shall repossess the skip bin and depart the premises. Furthermore, you will incur a mandatory charge of $200.00. This fee is imposed as compensation for the time invested, labour costs associated with the driver’s wages, fuel expenses, and the loss of potential revenue attributed to the allocation of the skip bin. This charge is enforceable as part of the agreement set forth in these Terms and Conditions.
If, on collecting a skip bin at the end of hire, we find you have ignored these Terms & Conditions and loaded prohibited waste types into our skip bins, we reserve the right to terminate the service agreement immediately. Upon such termination, we shall proceed to empty the contents of the skip bin onto your premises and vacate the location with the emptied skip bin. Moreover, you will not be entitled to a refund of your payment for the skip bin hire. Your payment will be retained by us as compensation, covering the costs incurred for the time invested, labour costs associated with the driver’s wages, fuel expenses, and the loss of potential revenue attributed to the allocation of the skip bin.
Waste Types
Garden Skip Bins
| Waste Type | |
|---|---|
| Permitted | Garden waste: Only 100% green waste is permitted. No logs, stumps, palm Logs, whole trees, mulched trees, golden cane trunks, soil, or turf. Branches must be under 13cm in diameter. All green waste must stay under the top rail of the Skip Bin, with nothing poking up. |
| Prohibited | No other waste is permitted. |
Junk Skip Bins
| Waste Type | |
|---|---|
| Permitted | Electronics, Household Appliances, White Goods, Furniture, Toys, Sports/Gym Equipment (Check Weight Allowance per Skip), Sinks & Baths, Mattresses, Barbecues (Gas Bottle Removed). Mixed Waste Permitted (Combination of Green & General Waste) |
| Prohibited | Asbestos, Carpet, Carpet Underlay, Bulk Rubber, Rubber Matting, Gas Bottles, Glass/Mirrors, Fluorescent Tubes, Paint, Bricks, Soil, Dirt, Sand, Hard fill, Rocks, Concrete, Pavers, Hardwood, Cement, Tiles, Tyres, Chemicals, Mulch, Woodchips, and Bulk Paper (Junk-mail, Newspapers, Office Paper). No Logs, Stumps, or Branches Over 10cm in Diameter. All general waste must stay under the top rail of the skip bin, with nothing poking up. |
Please get in touch with us at (07) 3343 3030 if there is anything you are unsure of.